We value your trust and take care of your data with full focus. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or ask about used excavators and other machines. We keep this policy simple so every user, partner, and buyer can understand how we handle data with honesty and care.
1. What Data We Collect
We collect facts you share when you use our contact forms, call us, or send messages. This may include your name, phone number, job site needs, machine type, company name, and shipping address city region and country. We may also get tech facts from your device, like browser type, IP area, pages you open, clicks you make, and time spent reading. This helps us know how users move through our site and what they care about most.
2. How We Use Your Data
We use your data to answer questions, show machine options, plan on-site test visits, set delivery steps, share invoices, and give after-sales help when needed. We may use your phone number to send updates by WhatsApp if you ask for it. We may use your address details to plan machine shipping with safe truck or port partners across China. We also use data to make our service faster and safer for buyers.
3. Data Sharing Rules
We do not sell your data to other parties. We only share your information when needed to complete service steps you ask for. This may include sharing details with:
Local shipping, crane, truck, or port teams for delivery.
Tech inspection teams that test machines at yard sites.
Payment record services to check safe fund steps.
Law groups if local or country rules need it.
For brand name clarity, our stock may include used machines from makes like Caterpillar and others, but we never share buyer data with brands or dealers.
4. Cookies and Tracking
We use cookies and tracking tags to learn how users click, scroll, and search. Cookies help pages load faster and remember user moves without saving personal file content. Tracking tags help us improve page design, text flow, and machine info layouts based on real site behavior.You can turn off cookies in your browser settings, but some pages may load slower or lose saved steps in forms.
5. Data Protection Steps
We use strong security tools to keep your data safe from leaks, hacks, and unwanted access. We protect data by:
Locked server access.
Code protections.
Safe data storage rules.
Staff training for private file care.
Testing our site often for weak points.
Our team only opens your data to answer service needs, and we keep logs clean and safe.
6. How Long We Keep Data
We keep your data only as long as needed for business steps, machine shipping, inspection, invoice files, or after-sales plans. Most contact data stays saved for 24 months from last message to support your future buys faster. After 24 months, we may remove old data if it no longer helps active service or business rules.
7. Your Rights as a User
You have the right to ask us to:
Show what data we saved about you.
Fix any wrong facts in saved data.
Remove data from our systems.
Stop getting updates on machines.
Turn off marketing messages.
We will follow your request in a safe time window based on local China business rules.
8. Data for Kids Under 13
Our services are for business buyers, machine users, and work site teams. We do not target kids under 13. If we learn that data from a user is from someone under 13, we will remove it fast unless a law rule asks us to keep record files.
9. Email and Contact Data Use
If you share your email, we may use it to send machine lists, test records, quotes, invoices, delivery plans, part updates, and service guides. We do not send spam. We only send real help-based messages or updates you asked for.
10. Marketing Messages
We may send news, offers, or stock updates by email, SMS, or WhatsApp Business if you agree or ask for them. You can opt-out anytime.
11. Legal Care
We may send news, offers, or stock updates by email, SMS, or WhatsApp Business if you agree or ask for them. You can opt-out anytime.
11. Final Note
We work hard to protect your data like we check and fix our used machines. Our care comes from honesty, safety, and doing right by every buyer. If you have questions, ask us anytime by form, call, or message.
